DATACohorts®
Omnichannel CRM to
Accelerate Sales &
Customer Service
Official Business Partner of WhatsApp API & Instagram API
Omnichannel Chat Applications
Manage your chat, telephone calls and communications in an all-in-one solution to automate your business
Popular Features
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WhatsApp & Chat Integration
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Instagram & Social Media Integration
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Agent Routing & Management
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Blasting & Broadcast Message
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Chatbot Integration
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Dashboard Reporting
Agent Routing System
Assign Conversations Easily to Your Team
Set customised agent routing systems to assign chat automatically according to the way that you need. Leverage round robin, first-come-first-serve and custom routing formulas to easily automate your business.
Advanced Reporting Dashboard
Build Powerful Analytics to Boost Productivity
Measure productivity with 'first response time' KPI metrics, resolved conversations, and more. Compare productivity against each agent and look at overall organisational performance.
Chat Bot Integrations
Leverage Automation & Artificial Intelligence
Build FAQ chat bots to easily automate easy responses and facilitate commerce. Or build more powerful Artificial Intelligence chat bots to automate entire conversations while adhering to standard operating procedures.
Let's chat! Ask us for a free demo account. Reach out to us via WhatsApp by clicking here and typing "Free Demo Account for Omnichannel Chat Applications" and we will get back to you soonest possible.